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100% secure platform of IVR service

As the client touch focuses with your business increment, it ends up basic for clients to get a steady and consistent experience touch focuses. With an IVR framework, the clients are directed through an Automated Interactive Voice Response unit where they can pick the administration they are searching for, while being guided through different voice pre-recorded voice prompts.

high call volume

IVR systems helps companies to handle high call volumes. Callers can be directly routed to the right department.

customer calls

IVRs allow you to set priority to customer calls based on the customer LTV

customer response

this way you will never lose a high-value customer due to a slow response time or poor customer service.

BENEFITS OF IVR MENU SYSTEM:

  • Make your call professional - Play a professional welcome message on your business phone, an IVR system can also help in personalizing customer greeting in regional languages
  • Standardize customer service - IVRs help to automate basic and generic customer queries, by an IVR many customer queries can be resolved without interacting with the customer support representative.
  • Handle off hour’s queries - Play a pre-recorded IVR messages on holidays & off hours
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why need IVR SERVICE

TECHCROME offers a suite of APIs to incorporate with different outsider applications for building clever IVR frameworks or smart Dialer frameworks according to your business require. Our APIs are framework freethinker and work basically of demand and reaction. Investigate more with us and test the cutoff points of what you can accomplish utilizing our APIs.